After you have selected the ECM solution that is right for you, successful implementation is vital for its future success. As part of the ECM implementation phase, we offer project management, consultancy, software development, change management and training support to ensure a smooth transition to your new system.
ECM implementation begins with good project management. Our project management approach combines recognised methodologies, our long-term experience in the field, and the involvement of the various stakeholders, in particular your future users.
Functional and technical consultancy
Our experienced teams can advise you on both the functional and technical aspects of your ECM implementation. Our technical consultants are responsible for the infrastructure and security of your ECM solution; while our functional consultants focus on your organisation's business requirements and end users, and will work closely with you to adapt the solution to your working methods.
Based on the needs of your company and users, we can develop and configure customised ECM solutions designed to improve your business processes by:
- adding to, extending and optimising standard system functionality.
- enhancing the user interface.
It is crucial to take change management into account when installing any enterprise content management solution. In order to succeed, the new system and resulting new working methods must be in tune with your existing organisational structure and vice versa.
Our ECM project teams have adopted a change management approach that provides for:
- the involvement of management and key users at all stages of the ECM project.
- regular interaction with the steering committee.
- the organisation of awareness-raising seminars.
- a communication plan and targeted training courses.
Training is an integral part of the ECM implementation process. We will work with you to develop a training programme that is tailored towards each group of users. These include internal trainers, end users, developers and system administrators.
Our training solutions include a traditional classroom environment, as well as a wide range of e-learning options and one-on-one tutoring.