Application management & SaaS
Business-critical applications are just that - critical to your business. Maintaining these applications and ensuring their availability are thus just as vital to your operational performance and continuity.
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Are you concerned that your IT team does not have the capacity to maintain your existing applications? Or the experience to manage new applications? Our ECM application management services can offer you peace of mind.
End-to-end ECM application management
Our comprehensive application management services are available on a functional level (for example compiling and updating documentation and providing user support) and/or technical level (including system monitoring and advice on IT infrastructure and security). Both services can be delivered remotely or at your premises.
We work on the basis of clearly defined agreements (SLAs) and reports (SLRs), ensuring you receive consistent, professional support whenever you need it.
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Software-as-a-Service
The ultimate way to provide application management, is Software-as-a-Service (SaaS). We can deliver a series of ECM platforms and business solutions in SaaS mode. This means we install the software on dedicated or shared servers, and also ensure the maintenance, upgrades and backup. You only pay for what you use, with a limited upfront investment.
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